Payment Policy

Last Updated: 03-03-2025

  1. Introduction

At PatternCloset.com, we aim to provide you with a seamless and secure shopping experience. This Payment Policy explains the methods we accept, how payments are processed, and important details regarding billing and currency conversion for all orders placed on our website.

  1. Accepted Payment Methods

We accept the following payment methods for orders placed on PatternCloset.com:

  • Credit and Debit Cards: We accept major cards including Visa, MasterCard, and American Express.
  • Net Banking: Payments through major banks are supported.
  • UPI and Digital Wallets: Options such as Google Pay, PhonePe, and other popular digital wallets.
  • Other Methods: Depending on your region, additional methods (e.g., PayPal for international orders) may be available.

All payments are processed securely through trusted third-party payment gateways.

  1. Currency and Exchange Rates
  • Primary Currency: All prices on our website are displayed in Indian Rupees (INR).
  • International Orders: For customers outside India, payment will be converted to INR using the prevailing exchange rate at the time of transaction. Your bank or payment provider may apply additional conversion fees.
  • Taxation: All applicable taxes (such as GST or VAT) will be added to the purchase price at checkout.
  1. Payment Security
  • Secure Processing: We use secure, PCI DSS-compliant payment gateways to process all transactions.
  • Data Protection: Your payment information is encrypted during transmission and is not stored on our servers. For further details, please review our Privacy Policy.
  1. Payment Authorization and Billing
  • Order Confirmation: Once your payment is successfully processed, you will receive an order confirmation email along with an invoice detailing your purchase.
  • Pre-Authorization: In some cases, a pre-authorization may be performed on your card to verify its validity before finalizing the transaction.
  • Recurring Payments: If you subscribe to any of our services, recurring payments will be automatically billed to your chosen payment method as per the subscription terms. You will be notified of any changes to recurring payment schedules.
  1. Handling Payment Issues
  • Failed Transactions: If a payment fails, your order will not be processed. Please verify your payment details or try a different payment method. We recommend contacting your bank or payment provider if the issue persists.
  • Payment Disputes: Any disputes related to payment processing should be directed to our customer support team at support@patterncloset.com. We will work with you to resolve the issue promptly.
  1. Refunds and Adjustments

Refunds for orders are managed under our Return & Refund Policy. If you believe there has been an error in billing or you need to request a refund, please refer to that policy and contact our support team.

  1. Contact Information

For any questions or concerns regarding payments, please contact us at:

Email: support@patterncloset.com
Address: PatternCloset.com, 2255B/12, Block L1, Sangam Vihar,  New Delhi-110080, Delhi, India