Privacy Policy

Last Updated: [Insert Date]

    1. Introduction

PatternCloset.com (“we”, “us”, or “our”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you visit our website and/or purchase our products, including digital printable patterns, hard copy patterns, sewing accessories, clothing prototypes/samples, and craft materials (“Products”). By accessing or using our Site, you agree to the collection and use of information in accordance with this Privacy Policy.

    1. Information We Collect

2.1 Personal Information

We may collect personal data that you voluntarily provide when:

  • Registering an account or placing an order (e.g., your name, email address, postal address, phone number, and payment details).
  • Subscribing to our newsletter or promotional emails.
  • Contacting our customer support.

2.2 Non-Personal Information

We automatically collect certain information about your device and browsing activities, including:

  • Your IP address, browser type, device type, operating system, and referring URLs.
  • Cookies and similar tracking technologies (see Section 5 below).

2.3 Payment Information

Payment data (such as credit/debit card details) is processed through our secure payment gateway. We do not store your full payment details on our servers.

    1. How We Use Your Information

We use the information we collect for various purposes, including to:

  • Process and fulfill your orders.
  • Communicate with you regarding order updates, promotions, and support inquiries.
  • Improve our products, website, and services through analytics and research.
  • Comply with legal obligations and resolve any disputes.
  • Personalize your experience on our Site.
    1. How We Share Your Information

We may share your information with third parties in the following circumstances:

  • Service Providers: With trusted third-party vendors (such as payment processors, shipping partners, and marketing services) who assist in operating our Site and fulfilling orders. These vendors are required to protect your information and use it only for the purposes for which it was disclosed.
  • Legal Compliance: When required by law or in response to a subpoena, court order, or other legal process.
  • Business Transfers: In the event of a merger, acquisition, or sale of all or part of our business, your information may be transferred as part of the transaction.
  • With Your Consent: We may share your information with your explicit consent or as otherwise disclosed at the time of collection.
    1. Cookies and Tracking Technologies

We use cookies, web beacons, and similar technologies to enhance your experience on our Site. These technologies help us:

  • Recognize you when you return to our Site.
  • Analyze usage patterns and improve our website’s performance.
  • Serve personalized advertisements.

You can control or disable cookies through your browser settings. However, disabling cookies may affect the functionality of our Site.

    1. International Data Transfers

Since we operate globally, your personal information may be transferred to and stored on servers located in countries outside your own. We implement appropriate safeguards to ensure your data is protected in accordance with this Privacy Policy and applicable laws.

    1. Data Security and Retention

7.1 Data Security

We implement reasonable technical and organizational measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, no security system is impenetrable, and we cannot guarantee absolute security.

7.2 Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. When your data is no longer required, we will securely delete or anonymize it.

    1. Your Rights

Depending on your location and applicable law, you may have certain rights regarding your personal data, including:

  • The right to access, update, or correct your personal information.
  • The right to request the deletion of your personal information.
  • The right to restrict or object to the processing of your personal information.
  • The right to withdraw your consent at any time (without affecting the lawfulness of processing based on consent before its withdrawal).

To exercise any of these rights, please contact us using the details provided in Section 10.

    1. Children’s Privacy

Our Site and services are not directed to children under the age of 13. We do not knowingly collect personal information from children. If you believe we have inadvertently collected information from a child under 13, please contact us immediately so that we can take steps to remove the information.

    1. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated “Last Updated” date. We encourage you to review this Privacy Policy periodically for any changes. Your continued use of our Site after changes are posted constitutes your acceptance of the revised Privacy Policy.

    1. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us at:

Email: support@patterncloset.com
Address: PatternCloset.com, 2255B/12, Block L1, Sangam Vihar,  New Delhi-110080, Delhi, India